To plan, implement and support daily operations and ensure team of frontline staff provides consistently high quality of service.
- Hospital operations - ensure smooth daily operations of the hopsital
- Customer service - takes personal responsibility to ensure consistency in service standards and to correct service issues promptly
- Resource management - optmise manpower throgh effective scheduling, cross training and delpoyment across department
- Leadership and motivation
- Project management - Lead projects and make recommendations for improvement
- Department reports and statistics
- Other assignments