You will provide counter service triage to port users and the general public, this includes processing new applications, renewals, replacements and amendments of the various types of passes issued by PSA, and collecting enforcement charges. In addition, you will handle administrative duties such as attending to applicants’ queries, document verifications, biometrics enrolment and issuance of smartchip pass for successful pass applicants.
Requirements
• Possess 3 “O” level passes or NITEC qualifications
• Customer focused, service oriented and good interpersonal skills
• Good communications skills
• Proficient in MS Words, Excel and Powerpoint
• Meticulous, detailed and a good team player