Customer Service Executive - Basic Japanese

Job Summary:

• Salary: $3,300 - $4,000 
  
• 5.5 Working day: Mon – Fri 8.30am – 5.30pm, Sat 8.30am-12.30pm  
  
• Location: Pandan Loop (Clementi) 
  
• AWS + VB
  

Job Responsibilities:

• Attend to client inquiries promptly (English/Japanese) through various communication platform/channels.
  
• Process and coordinate customers’ orders and requests.
  
• Ensure customer satisfaction and provide professional customer support & service.
  
• Communicate and coordinate with various internal staff and stakeholders (when necessary) pertaining to customers’ orders, enquiries etc.
  
• Generates and processes new sales leads (when necessary). 
  
• Update of product item code and expiry date management of products into company’s system.
  
• Compile and generate various monthly reports for the sales team.  
  

Job Requirement:

·       Proficient in spoken and written Japanese

·       Attention to detail and good organizational skills

·       Excellent communication and interpersonal skills

·       Ability to work in fast-pace environment

For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.

Position applied:

Name:

Residential area:

Alternatively, you may send your application and resume in MS Words format to nancsi@mci.com.sg

**We regret to inform that only shortlisted candidates would be notified.

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Registration Number: R24123939

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)