This positions reports to the Lab & QA Manager in Singapore. In addition, there will be matrix reporting and candidate must be comfortable working in a complex matrix reporting environment.
QUALITY (40 %)
- Lead implementation of quality assurance procedures and policies.
- Mange document system for QA&QC
- Assist management of quality master data in SAP and release of products,
- Provide training and support to employees on quality procedures and standards.
- Lead with cross-functional teams of the plant to identify quality improvement opportunities and ensure timely resolution of issues.
- Conduct internal audit to assess compliance with quality standards and regulatory requirements.
- Ensure readiness for Quality audit (internal and external)
- Continuously improve the effectiveness of the quality management system.
PRODUCT SUPPORT (50 %)
- Provides the voice of the customer (VOC) as needed to ensure customer satisfaction and is the site quality contact for customer quality representative:
- Manage quality customer requests.
- Leads and/or participates in customer audits (including corrective & preventive action plan follow up).
- As a support to Sales and BD teams, leads complaints investigation based on complaint severity & customer requirements, up to and including containment processes and corrective and preventive actions (CAPA). The goal being to provide a timely, effective, response to the customer, utilizing various root cause analysis methodology (8D,5 Why etc.)
- Coordinate main MOC with customers: Packaging changes, RM changes, new assets homologation plan set up (internal / external) and execution follow up.
- Leads establishment & maintain of Customer Specifications ensuring plant capabilities are taken into consideration.
- Leads or provide support Io ensure product certification as needed.
- Assist Process team and Production team to master product quality, to homologate new raw material and new packaging,
- Maintain Raw Material Specifications
- Hold responsibility & manage product orientation and / or derogation.
- Coordinate new product homologation
- Coordinate transfer grades from other manufacturing site
- Support to the production wheel management for polymer unit
HEALTH, SAFETY AND ENVIRONMENT (10%)
- Attend, participate and contribute to HSE programs and initiatives (zero target LTI, waste management, etc.
- Be an example and comply to HSE policies at any time.
- Carry out laboratory safety audits and ensure compliance.
- Conduct risk assessments.
- Enforce waste management.
SKILLS REQUIRED:
- Degree in Chemistry or equivalent with at least 5 years if relevant experience.
- Sound knowledge on organic chemistry, polymers or equivalent, Quality Management, ISO 9001
- Well versed with Microsoft Office applications, SAP and SPC is a must.
Arkema is currently not hiring individuals for this position who now or in the future requires sponsorship for employment visa status; however, as a global company, Arkema offers many job opportunities outside of this positions location which can be found through our company’s website.