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Retail Training Intern

LVMH
Internship
On-site
Singapore, Singapore
Customer Service

Company Description

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

Job Description

YOUR MISSION _________

Behind every Dior Beauty Consultant’s (BC) retail performance instore is a team that supports them with their retail tools, training needs and content. You will join the Travel Retail APAC Regional Training Team, reporting to the Regional Training Project Manager.

You will work on supporting the Regional Training Team through managing the elements and tools of retail performance and training on our various apps, administration support, and liaison with internal stakeholders and external vendors. You will also have the opportunity to create regionally adapted fun and informative e-learning content for our BCs.

                                                           

TRAINING CONTENT SUPPORT

  • Create e-learning news posts in line with regional topics (i.e. Trending products in Asia, videos from Chinese KOLs, brand events)
  • Maintain e-learning modules list
  • Support in the coordination with external vendor for translations of training e-learning materials
  • Support in the management and upload of training e-learning content on the internal e-learning platforms
  • Use apps such as Adobe Premium Pro, Capcut to edit training video and/or add subtitles

 

MANAGEMENT OF BC’S RETAIL NEEDS AND TOOLS

  • Create, Update regionally produced retail and training tools using Adobe Illustrator / Photoshop
  • Liase with with external vendor for production, translation and shipping

 

TRAINING ADMINISTRATIVE AND OPERATIONAL SUPPORT

  • Consolidation and maintenance of the weekly training updates file
  • Ensuring database of BCs are kept up to date
  • Liaising with internal stakeholders (i.e. Training Managers) on their needs with external vendors when applicable (i.e. Translation Agencies)
  • Attend monthly training meetings, disseminate recordings and meeting minutes to attendees
  • Support in the financial processing of quotations, invoices and updating of budget expenses.
  • Consolidating product orders needs for training teams and courier to various markets
  • Organizational and logistical support for BC training seminars, marketing GTM meetings or any ad hoc events.    

Qualifications

WHO YOU ARE _________

  • Able to commit (full-time) at least 6 months (Jul 25 to Dec 25)
  • University student or fresh graduate who wish to get in-depth knowledge in retail training with the exposure of a leading luxury beauty Brand – the House of Dior
  • You have an understanding and appreciation of the luxury beauty industry
  • You are a highly motivated and fast learner, who pays strong attention to details
  • You enjoy teamwork and have positive attitude with good project management skills
  • You are digitally savvy, organized, open-minded, agile, energetic, desire to work in a multi-cultural environment
  • Good content creation and video editing skills
  • Skills on Adobe Illustrator, Photoshop, Premium Pro, Canva, Capcut and Excel
  • Chinese language capability would be a plus

 

WHAT CAN WE OFFER?  _________

  • A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
  • Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

 

So, How Far Will You Take Dior?

Apply now