Senior Executive - Assistant Manager - Allied Health & Pharmacy Ops (Data) (8031)

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives. 

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a highly skilled and motivated Data Analyst to join our operations team at the Allied Health & Pharmacy Office. This pivotal role involves the extraction, analysis, and visualization of data to support our AH&P clinical departments to improve patient care, operational efficiency and support management decision making.

He/She will also be integrally involved in the operational roles and projects to gain a comprehensive understanding of the data context, enhancing the quality of insights provided.

This is an exciting opportunity to play a crucial role in enhancing the decision-making process within our clinical departments. If you are passionate about data and its potential to drive positive change in healthcare, we would love to hear from you!

Key Responsibilities:

• Work with Allied Health & Pharmacy’s clinical and operations teams to ascertain the data and information needed to achieve key priorities.
• Identify available and relevant datasets, in collaboration with the relevant Management Decision Support (MDS) teams, to address the data needs of stakeholders and make strategic recommendations on such collection, integration and use.
• Mine, clean, and organise datasets from various sources, such as the Next Generation Electronic Medical Record (NGEMR), surveys, etc., ensuring data integrity and accuracy.
• Utilize advanced IT software functions such as Excel, Power BI, Tableau etc to develop, maintain, and refine dashboards and scorecards to support data analysis, present findings and outcomes for monitoring and reporting, and offer recommendations to stakeholders in a clear and impactful manner.
• Be well versed and updated on EPIC and other operational applications in order to propose solutions that will address the needs on operational excellence.

Secondary Responsibilities and Duties:

• Take on operational roles and projects assigned by the Reporting Officer and/or Chief, Allied Health and Pharmacy, to gain a comprehensive understanding of the data context, enhancing the quality of insights provided.

Key Requirements

• Bachelor’s degree
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Proficient in extracting, cleaning, and interpreting complex data with attention to detail and accuracy
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills, with ability to collaborate across teams and functions
• Possess can-do attitude and able to work independently in ambiguous situations,
• Familiarity with healthcare setting will be advantageous.
• Fresh graduates with excellent data capabilities will be considered.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.