[SG] Senior / Clinic Assistant

About the team

Our Medical Services team is critical to the success of Doctor Anywhere. We are a team of healthcare professionals who oversee Doctor Anywhere ’s medical operations including clinics, telemedicine and mobile services. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical technology.

About the role

We are seeking a Senior / Clinic Assistant who will provide operational support for the clinics with the following job responsibilities: 

• Handles front desk registration of patients, schedule medical appointments, dispense medications and consumables and payment collection
• Error free results entry to CMS system
• Responsible for correct billings/invoices; accountable for cash collection and ensure accuracy
• Conduct monthly stock taking of drugs and consumables
• Responsible for self-development by attending in-house courses during work hours or after work hours
• Assist Doctor to provide treatment and medical examination
• Ensure that the clinics are kept clean and tidy at all time
• To carry out any other duties and responsibilities as assigned by Supervisor/Manager
• Able to work in the evening and on weekends according to roster based on clinic opening hours
• Locations Available: Ang Mo Kio, Anchorvale, Anson, Bishan, Bukit Batok, Potong Pasir, Simei, Taman Jurong, Yishun

*Rotation to different clinics when deemed necessary to support the clinic operations*

About you

• Minimum 1 - 3 years of related clinic assistant or customer service experience preferred 
• Able to work on rostered shifts, which includes some weekends and public holidays
• Clinic Opening Hours: Weekdays: 8.30am-4pm, 6pm-9pm; Weekends/PH: 8.30am-12pm
• Excellent communication skills
• Computer Literacy is required
• Unquestioned integrity and high standards in the work you do
  
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges. 
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun! 

About Doctor Anywhere

Doctor Anywhere (DA) is on a mission to be the largest tech-enabled, omnichannel healthcare provider in Southeast Asia. First launched in Singapore in 2017, DA aims to bridge gaps in the healthcare ecosystem through developing innovative solutions and technologies. In 2021, DA raised SGD$88 million in Series C fundraising (August 2021) and acquired Doctor Raksa, the biggest telemedicine platform in Thailand which further strengthened our foundation for telehealth and healthcare offerings. Today, DA is present in Malaysia, Thailand, Philippines, Vietnam, Indonesia and India, serving more than 2.5 million (and growing) users across the region.

At DA, we believe in the value of innovation and collaboration. Grounded in our motto of “Keep Going, Keep Growing”, our team strives towards excellence every day, and values diversity in perspectives brought by every member. Together, we bring quality healthcare to your doorstep!