VP / AVP, Bancassurance Product Management - Life Insurance, Consumer Banking Group

Business Function:

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities:

• Lead Product Development & Launch: Spearhead the development and timely launch of high net worth insurance products, ensuring seamless implementation across all channels
• Customer-Centric Innovation: Collaborate closely with internal and external stakeholders to deliver innovative, customer-centric insurance solutions, informed by deep understanding of customer needs and competitive analysis.
• Stakeholder Management: Proactively communicate and manage key stakeholders, providing clear and effective updates on all high net worth life insurance matters.
• Product Training & Enablement: Oversee the development and delivery of effective product training materials, ensuring our advisors are equipped for success.
• Drive Product Sustainability: Identify and implement strategies to enhance product sustainability and optimise the customer post-purchase service journey, including persistency and claims management.
• Cross-Functional Collaboration: Actively participate in cross-functional initiatives (leveraging Managing through Journeys framework) to improve customer and employee experiences, contributing significantly to overall business, customer and employee outcomes.
• Compliance & Governance: Ensure strict adherence to all corporate standards, best practices, and relevant legislation and regulations.
  
  

Requirements:

• Bachelor's Degree (or equivalent) in a relevant field. A postgraduate degree or professional qualification is a plus.
• 5-10 years of experience in the financial services industry, experience in insurance product development is preferred. Experience with high-net-worth segment is an advantage
• Strong analytical and data-driven decision-making skills. Ability to articulate complex ideas clearly and concisely.
• Excel skills including in-depth knowledge on use of pivots, formulas and data analysis qualities is an advantage
• PowerPoint skills with ability to translate data analysis into management decks
  
  

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.