VP, Product Design Team Lead, Group Design, Institutional Banking Group

What you'll be doing

You'll spend most of your time trying to simplify very complex products and ideas. It may be an uphill battle, but it's worth it. If you succeed, your designs will be experienced by millions and solve real-life problems. We say that, if you can work in a bank, you can work anywhere. Don't worry, we're a nice bunch of people. Around here, we go out of our way to help one another ❤️.

Here's what your week might look like

• You will be championing design and acting as an advocate for customer’s needs, leveraging customer insights, data and storytelling to change minds and touch hearts.
• Attracting, growing and retaining high-performing design talent will be constantly on your mind – and you do this by being an authentic, invested and caring people manager.
• You will be leading your team to create and deliver high-quality experiences and artifacts that deliver customer- and business-outcomes that build trust and loyalty.
• You are a collaborator and understand the importance of developing relationships with key stakeholders and executives. Driving alignment for design briefs and objectives, project priorities and outcomes will be conversation starters. You will be maintaining a creative dialogue and educating stakeholders on the Group Design function where necessary.
• You act as a thought leader, innovating and inspiring our team, clients, and the wider Asian creative and financial community.
• You will be identifying and promoting best practices and driving alignment across different parts of our design team.
• You will be managing your design team alongside your Design Ops producer to effectively to ensure sufficient design resource to deliver high-quality work.
• Before you know it, it will be Friday and time for team dinner, drinks or Creative Day (we do something fun and creative together once a month).

Here are the experience and skills we'd love you to have

• You have led and inspired a group of designers to produce great work.
• You can brainstorm the next big thing one moment and still tweak pixels right before launch.
• You have the ability to prioritise (you don't focus on illustrations if the UX looks like a love child between Frankenstein and Krusty the Clown).
• You work smart and are ready to improve processes.
• You have enough curiosity to stay savvy about industry and UX trends.
• You have confidence in your ideas and the ability to communicate them clearly.
• You follow through—when built, your designs actually look and work like they should. You monitor products after launch and are ready to suggest improvements.
• You have a burning desire to make things better and don’t accept non-answers like “that’s just the way it has always been”.

Bonus points

• You actively contribute to the UX community.
• You're kind of a behavioural science geek.
• You have personal pet projects you work on for fun in your free time.

Your team and career

• You will be working closely with stakeholders and fellow designers within DBS Institutional Banking Group (IBG) for customer journeys that impact acquisitions.
• The things you design will meet the needs of a range of customers from small sole proprietorships to large global institutions with different departments and army of staff of varying levels with different needs.
• This role is reporting to the Head of Design for IBG, who in turn reports to DBS Chief Design Officer. Depending on your career aspirations, you can continue to grow by pursuing perfection in your craft as an individual contributor or grow in the management pathway as a design manager.

About DBS

DBS is a leading financial services group in Asia. We are headquartered in Singapore, with a growing presence in Greater China, Southeast Asia and South Asia.

We want our customers to Live more, Bank less. And we want to make banking invisible.

Every day, there’s a lot more to explore, experience and enjoy-and a lot less time to do it in. That’s why we’ve created banking that’s fast, natural, effortless. Banking that’s with you wherever life takes you, instead of taking you away from life. So you can enjoy a lot more life, with a lot less bank.

About Group Design

Hi, we are the DBS user experience design team.

We create digital products that deserve to be built because they solve real problems in an impactful way with empathy.

How we design

We go beyond numbers

Every dollar means something. No one actually wants money. We want what it can give us. So we acknowledge that money is not really about money. We inject emotion into our products to go from transactional to magical.

We have one profound idea

Because ambiguity is the enemy of good user experience. What is our unique value proposition? Would adding another feature dilute the idea or make it stronger?

Connect with us

https\://dbsbank.design/

https\://www.instagram.com/dbsuxd/