This job is required to base at The Alpha, Singapore.
You main role are:
Responsible for the overall customer service-related functions with interacting and managing customers, factories, logistics and other internal stakeholders (e.g. sales, finance) to ensure overall business operation runs smoothly and on time order processing done.
Responsibilities:
a) Order Processing
- Assist to verify purchase order price against quotation.
- Process orders through SAP software system.
- Assist to verify purchase order price against quotation.
- Process orders through SAP software system.
- Liaise with factories and transporter/courier vendors for goods deliveries.
- Liaise with customers to manage required Estimated Time of Arrival (ETA) to actual ETA.
- Prepare and organize all shipping documents, shipping marks etc. as required for the orders.
- Maintain up-to-date the order processing record for easy offline tracking and analysis.
- Digital filing of all documents relating to the purchase and sales orders.
- Ad-hoc Master Data maintenance.
b) Site Audit Services
- Billing of all site audit services - Proforma Invoice and Tax Invoice
- Assist in the creation of new SAP customer account
- Assist to liaise with customers for their service requests
- Attend to walk-in customers for the collection of certificates
- Maintain up-to-date PASS Statement & Inspection Record
- Send monthly PASS Statement to PASS Holders
- Ad-hoc Master Data maintenance
- Upkeeping contractors, architects and consultants databases
c) General office administration & support
- Provide administrative support to sales and technical teams
- Maintain up-to-date customer & mass media database, order processing records & proper filing of documents
- Attend incoming calls, banking and arrange courier service for parcels
- Upkeeping of office premise
- Assist to verify documents prior to submission of documents to SSC
- Assist to prepare non-sales Works Order, logistics arrangement for technical related requests and promotional samples
Qualifications
- Possess minimum GCE 'O' Level, Higher NITEC or Diploma qualification
- Logistics or supply chain working experience is required. Fresh graduates are encourage to apply
- Proficient in computer knowledge especially MS Excel. Knowledge in SAP is an added advantage.
- Able to manage all logistics/supply chain orders and general office adminisitration responsibilities independently and proactively.
- Good command of English in both written and spoken. Other language skills like Bahasa Melayu is a plus for handling Malaysia orders and dealing with CIDB documents.
- Malaysian are encourage to apply.
- Possess a positive attitude.
- Able to adapt in a dynamic and fast changing environment
Benefits of working at Etex
Working with Etex, you will be keen to learn, grow and develop your career. You will be part of a culture that relies on continuous improvement, teamwork and communication. In return, we offer an attractive remuneration package that rewards you for your efforts. You will be part of a strong team and benefit from career opportunities that come from a global company. If this sounds like the role for you, please submit your resume and cover letter to karen.au@etexgroup.com