Educator Support Specialist

Job Type: Full-Time, Permanent

About the IB 

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference. 

About the job 

Professional learning plays a key role in the organization’s mission. It is driven by the need to develop, pilot, implement and maintain policies, procedures, programmes and resources targeted at improving the quality of administering, coordinating, teaching and delivering the IB programmes.

The Professional Development Delivery (PDD) team manages the logistics for all educator professional learning workshops, hosting over 10,000 + workshop participants in hotels and schools across each region.

This role is primarily responsible for the support of IB Educators assigned to lead workshops in the region which includes systems management, material coordination, travel, payments, and reporting. This role is also the primary point of contact for the IB IBEN team, IB Global Travel team, and IB’s travel agency vendor for the APAC region. Additionally, s/he will support the contracting, planning and delivery of all delivery models of PD. 

Key Responsibilities  

• Serve as primary contact for IB Educators throughout their assignment. 
• Responsible for ensuring educator travel is booked in compliance with IB travel policies and processes. 
• Responsible for tracking and processing workshop leader payments. 
• Leads the review and approval process of educator expense claim forms. 
• Under the direction of team leadership, support vendor/supplier tendering and contracting. Duties as assigned and may include tasks such as researching vendors, supplier setup processing, bid documentation, and invoice processing.  
• Responsible for onsite document preparations for the Regional event model. 
• Key point of contact with the IB’s travel agency for PDD team.
• Ensure alignment and coordination between IB’s travel agency, Global Travel team, and PDD team on policy and process changes
• As assigned, provide coverage to other team members. 
• As per instruction from management, support global and regional projects and initiatives. 

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