[What the role is]
The Strategic Systems Department spearheads the development and operation of strategic pan-NEA systems in support of its operational objectives by leveraging Whole-of-Government (WOG) or best-in-class technology. The department also governs and manages key sensor networks to support NEA’s operational resiliency and transformation in alignment with WOG initiatives. This entails working closely with key stakeholders to harness synergies in both internal and WOG systems to introduce proven technologies into Ops processes for enhanced operational excellence. Critical work involves the conceptualisation, development, operationalisation and management of strategic systems to support and sustain new operating models.
[What you will be working on]
You will take on the role of Business Architect, overseeing the conceptualisation, development, and delivery of an operational Data Broker to demonstrate and validate its value proposition. You will also focus on the continuous design evolution of the Data Broker in alignment with WOG initiatives and sourcing best-fit technology solutions. As part of the programme team, which includes system owners and IT professionals, your job scope will include:
- Identifying and analysing business requirements across various system operation domains
- Ensuring alignment between the Data Broker and existing business processes
- Collaborating with technical teams to translate business needs into technical requirements
- Overseeing the integration of the Data Broker across multiple operational domains
- Monitoring, measuring and evaluating the implementation outcome to ensure it meets business objectives
- Facilitating change management and stakeholder communication
- Identifying opportunities for further product development and optimisation
[What we are looking for]
The job might be for you if you possess the following qualities:
- You possess strong WOG collaborative acumen and relevant industry knowledge of best practices
- Knowledge in Computer Science or Information Technology would be an advantage
- Relevant work experience in major IT and workflow re-engineering system projects and/or engineering systems with major IT components in government settings would be an advantage
- Good team player with strong interpersonal communication, presentation & writing skills
- Self-starter and able to accept a significant level of responsibility and accountability
- Able to reimagine the delivery of services from a customer-centric perspective, identify improvements and redesign the service delivery process from a service journey perspective
- Able to translate service processes into design of digital systems
- Work well across agencies to achieve better coordination and integration of technology and processes
- Able to work under fast-paced and multi-tasking environment
- As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment
Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.