Intern, Loyalty Operations (July to December 2024)

INTERNSHIP DESCRIPTION

Marriott International, Inc. is seeking a high potential intern who is passionate and keen to establish a long term career in the hospitality industry. We create opportunities to develop our interns, allowing you to gain invaluable project experience, hone your leadership & team skills and position yourself for a rewarding career in the hospitality industry and beyond. We immerse you in an environment with people, places & practices that make up our thriving portfolio. You will experience firsthand the thrills of working with some of the most sought-after hospitality brands & leaders in the world. If you are ready to learn, grow, and help people experience the world like never before, then we are ready for you. What better way to experience Marriott International, Inc. than actually being part of us?

DUTIES & RESPONSIBILITIES

As an intern of the Loyalty Operations Department, the intern will assist the team in supporting the new development of the loyalty program, optimization & reporting of existing loyalty program in APEC. Key tasks for the intern: 

1) Monthly performance reporting of existing loyalty program in APEC 

2) Development support for new toolkits/playbook 

3) Development support for upcoming loyalty program initiatives 

4) Competition landscape analysis 

5) Support launch planning, operational coordination & on ground activation

JOB KNOWLEDGE, SKILLS & ABILITIES

You should be a high-potential intern who is passionate, committed and keen to establish a career in the hospitality industry with the following attributes: 

• Basic Computer Skills: Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). 
• Mathematical Reasoning: Demonstrates ability to add, subtract, multiply or divide, quickly, correctly, and in a way that allows one to solve work-related issues. 
• Oral Comprehension: Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. 
• Reading comprehension: Demonstrates understanding of written sentences and paragraphs in work- related documents. 
• Writing: communicates effectively in writing as appropriate for the needs of the audience. · Ability to work independently and take initiative, strong time management skills 
• Strong interpersonal skills; ability to work effectively in a collaborative work environment, especially in a multicultural team, and with all departments – both above property and at the hotels 
• Possess strong ethical values and behavior
• Creative, driven and having an inquisitive mindset

QUALIFICATION STANDARD

Education: Undergraduate in hospitality management, preferably in their third year of undergrad studies Requirements Singaporean, Singapore Permanent Resident Holder or valid student pass Prepared to commit to a six months’ internship Eligible for undergraduate in a Singapore registered university program Grooming: All employees must maintain a neat, clean and well-groomed appearance per Marriott standards.