Description
- A passion for technology, with an ability and desire to pick up new technologies
- Commercial experience in maintaining and deploying Arista/Cisco/Juniper equipment and services
- Strong sense of independent work ownership and documentation for the team
- Use of automated deployment and configuration tools for network devices
- Experience and use of best practices for Linux network performance and troubleshooting
- Application layer Switching, Routing (BGP), and Multicast (IGMP, PIM) experience
- Experience with high volume and real time packet capture and analysis
- Automation of routine tasks, system health checks, and system configurations.
- Ability to work a shared on-call schedule Sunday through Friday for 24/6 support
- Experience with financial exchange protocols and terminology is a plus
- Strong customer service and communication skills are a must
- A demonstrated ability to research and accurately resolve customer questions and problems in a timely manner.
- English is required, any Japanese, Cantonese, or Mandarin speaking ability is a plus