Senior Technology Consultant - IT & Maritime Port Solutions

Moffatt & Nichol is a global leader in the planning and design of port and marine terminal infrastructure and operations. The company is distinguished in its capability to harvest and analyse operational data for the purpose of port/terminal planning and optimization. Within our technology consulting group, we develop and utilize in-house software (FlexTerm) for this purpose. We are also developing and rolling out additional technology services and products through our NextPort.AI team. Our objective is to remain at the forefront of digital/technology services and innovation in the Ports sector internationally.

In 2024, Moffatt & Nichol has extended its physical footprint in the Asia Pacific region – including Australia, Vietnam and Singapore – with the aim of expanding our service offering in the region, to better support existing key clients and to establish new client relationships and business. Technology consulting is a key focus of our business strategy in Singapore and the Asia Pacific region.

As Senior Technology Consultant based in Singapore, you will represent Moffatt & Nichol’s interests in technology consulting in Singapore and South East Asia more broadly. You will work closely with the company’s global technology group (both FlexTerm and NextPort.AI), as well as our port/terminal planning teams, to manage and deliver these related services to our clients.  

You will also help to foster existing client relationships in the region, as well as identify and develop new client relationships and opportunities through proactive business development. In this regard, you will work closely with the Business Development Director for South East Asia, contributing to the development of a business strategy and KPIs for technology services in the region. You will gather market intelligence, monitor competitive activity and identify customer needs. You will provide leadership in the planning and implementation of strategic business objectives for the region. You will proactively market Moffatt & Nichol and sell the relevant services suitable for the region based on your market analysis.

You will report to the Business Unit Leader for Australia and coordinate closely with the Australian business unit. You will also collaborate closely with other internal market leaders and discipline leads with interests in the SEA region.

About Moffatt & Nichol: 

Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specialising in the planning and design of facilities that shape and serve our coastlines, harbours, and rivers. Reflecting Moffatt & Nichol’s commitment to design innovation since 1945, Engineering News-Record (ENR) has ranked the company No. 1 in Marine and Port Facilities and among the Top 50 Designers in International Markets.

Moffatt & Nichol's professional staff includes engineers, planners, scientists, and architects who serve our global client base from offices in Europe, the Americas, and the Pacific Rim. The firm provides clients worldwide with customised service and a level of excellence that have become the firm’s hallmark in three primary practise areas—coastal, environmental, and water resources; ports and harbours; and transportation, bridges, and rail.

Duties and responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Develop knowledge and skills related to port/terminal operations and the relevant technology services provided by the company
• Gather market intelligence, identify strategic business opportunities and position the company to secure work through proactive marketing
• Contact potential clients to establish business relationships, meet with them and professionally present relevant company capabilities and services. Continually develop and maintain these client relationships
• Attend relevant conferences/events and, where necessary, prepare and deliver presentations on technical or marketing materials
• Monitor tender portals, identify and evaluate contestable opportunities, and share with relevant internal resources
• Lead, coordinate and/or assist with developing proposals and marketing materials.
• Routinely prepare internal strategic advice and documentation to guide strategic investments and market strategy for the region
• Manage and/or support successful project delivery with project/client management, technical inputs and peer review. Contribute to the preparation and review of project deliverables. Manage client communications and relationship during project delivery. Manage and maintain delivery against project schedule, budget and quality expectations
• Work with a high standard of professionalism and ethics at all times

Key Performance Indicators (KPIs)

You will work with the Business Unit Leader for Australia, the Business Development Director for South East Asia, and other internal market leaders to develop target KPIs for technology consulting in Singapore and South East Asia.   Indicative KPIs are subject to negotiation, but are expected to include:

• Analysing historical data relating to past technology consulting services in the region. Developing indicative forecasts for revenue growth in technology consulting through market-driven intelligence and analysis. Forecasts should be developed for near-term (6-12 months), mid-term (1-3 years) and longer-term (3+ years) horizons.
• Identifying priority clients and opportunities to focus business development efforts.
• Identifying and developing 10+ new clients per year.
• Identifying and developing 15+ new opportunities per year, with a reasonable conversion rate (20-30%) to billable projects.
• Increase revenue generation for technology services in the region with a reasonable year-on-year growth target (indicatively 10%).
• Indicative utilisation targets (subject to periodic negotiation, monitoring and adjustment):
  • Business development and marketing: 30-50% in the near-term, scaling down to 20-40% in the mid- to longer-term as proposal and project involvement increases
  • Preparation and delivery of proposals and projects: 10-20% in the near-term, scaling up to 20-40% in the mid- to longer-term
  • Business operations and administration: 10-20%
  • Employee development/training: 5-10% in the near-term, scaling down to <5% in the mid- to longer-term

Other duties:

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

• Singaporean citizenship (mandatory)
• Bachelor’s Degree in Engineering; Master’s Degree preferred in a relevant field of engineering or computer/data science
• Professional registration/certification preferred (if relevant for particular field of practice)
• 15+ years of experience in Computer/Software Engineering, Data Analytics/Science, Technology Consulting, Project Management, Business Development, and staff training and development
• Well established local/regional client network and relationships that will help with business development
• Strong understanding of company products or services as well as business position and competition to keep business competitive
• Experience as a Senior Data Analyst/Scientist, Technology Consultant and Project Manager with experience performing/overseeing project design/delivery, managing project team members, and managing client relationships
• Familiarity and understanding of port and container terminal planning and operations is strongly preferred
• All new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171

Working conditions:

Sedentary for prolonged period of time, interact with clients, and travel occasionally. 

Moffatt & Nichol’s EEO Statement:

As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions® serving our client needs, and ensures nondiscrimination in all activities. We draw from the world’s best and brightest, regardless of geographic, cultural, or institutional background. This approach enables us to better understand and serve our clients, foster innovation, and create a rich, collaborative work environment.  Moffatt & Nichol is proud to be an Equal Employment Opportunity / Federal Contractor desiring priority referrals of all protected veterans for job openings.

If you need more information or require special assistance for persons with disabilities or limited English proficiency, please contact Human Resources at (562) 590-6500 or TTY/TDD users please call 711.