Head of Digital Partnership SG

Responsibilities:

Digital Business Development

• Keep abreast of the market trend and new digital technologies, conduct market analysis and propose enhancement recommendation for management decision.
• Support to shape and ensure the development of the entire digital strategies and partnership strategy for Consumer Banking and Commercial Banking.
• Identify strategic opportunities through a strong understanding of various segment and customer's business needs.
• Support to drive change and new Ways of Working to support country digital strategy development.
• Support Head of Digital Innovation & Ecosystems to drive to develop new digital business models for Consumer Banking and Commercial Banking.
• Lead assigned projects to build / enhance new digital products / platforms and support digital revenue growth.
• Develop strategic account plans focused on identifying creative initiatives.
• Ensure partners are fulfilling their contractual obligations.

Digital Partnership

• Lead the partnership team to identify strategic opportunities through a strong understanding of various segment and customer's business needs.
• Continuously review market landscape, identifying developing partnership positioning the Bank as an innovator and market leader.
• Formulate and execute partnership strategy, objectives and plans to increase revenue and market share for select strategic partner.
• Be responsible for driving new corporate level partnerships with the ability to structure.
• Identify key strategic partnerships and new business development initiatives.
• Drive the digital business initiatives within new and existing partnerships.
• Define the cooperation scope of partnership for the product development team to build.
• Engage partners regularly to track roadmap against timelines and dependencies and review existing product performance.
• Work with digital solution development team and BUs’ product teams to interface and synergize with overall digital build of the bank.
• Work closely with internal stakeholders, eg product, compliance, legal, finance, marketing, etc. teams to execute partnership agreements and deliverables that are typically highly complex, strategic and cross-functional in nature.

Digital Partnership Performance 

• Build new framework and discipline on digital partnership projects rollout and performance management. 
• Communicate results and business impacts of insight initiatives to stakeholders. 
• Evaluate digital sales volume and mix while optimising digital acquisition costs per lead.

Requirements:

Qualifications

• Bachelor's Degree

Professional Qualification and/or Regulatory, Licensing Requirements

• Qualification in business management

Relevant Work Experience

• Familiar with the fintech, startup space
• Should have ideally been an entrepreneur, or worked in a partnership role in a tech company

Competencies/Skills

• Minimum 8 years of banking/fintech experience
• Passionate for digital innovation and dedication to provide a superb client experience 
• Analytical and with strong problem-solving skills 
• Strong knowledge base and experience developing or leading digital experiences, coupled with knowledge of the underlying technology (both current and emerging) 
• Effective in managing business risk through assessing risk probability and impact, developing processes for risk mitigation and detection in rollout and test plans, and scenario planning 
• Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams 
• Positive and can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment