Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.
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The role of Senior Manager/Associate Director for Retail is responsible for driving sales growth by managing relationships with intermediary/distribution partners, delivering service excellence leveraging on the company’s capabilities and market insights to meet/exceed FUM and flows target. This role requires the individual to be a team-player and has a goal-oriented positive mindset, empathy, confidence, adaptability, proactivity, integrity, resilience, strong communication skills and passion to develop business.
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KEY ACCOUNTABILITIES
- Actively participate and assist the head of department (HOD) to develop the organisation’s distribution strategy
- Execute the organisation’s intermediary distribution strategy in Singapore as part of group strategy
- Drive sales, FUM and revenue growth for organisation’s distribution business
- Able to work independently to expand distribution network, deepen relationships and drive new sales flows
- Implement effective sales and servicing strategy to ensure high customer satisfaction level
- Work closely with Client Servicing Team to deliver service excellence to clients and partners and to assist with customer due diligence to ensure fulfilment of regulatory obligations and relevant company policies
- Work closely with Marketing Team and Client Portfolio Managers (CPM) to develop high quality marketing and sales materials which demonstrate Eastspring's credibility
- Work with Product Team to strategise on developing products suited for group distribution business
- Be an active participant in the industry, participate in external conferences and key client events.
- To create and promote a client focused culture in the company,
- Act as role model and demonstrate PruWays values and behaviour
- Work in partnership with regional and global teams to implement effective sales/distribution strategy
- Demonstrate strong investment knowledge and be the trusted advisor for clients
- Foster close and effective working relationship with internal stakeholders to maintain high standard of service pledge to all key clients
- Work in partnership with regional and global teams to effectively implement sales strategy for client relationships
- Share best practices within the team and coach/mentor junior members
- Equip with knowledge on sales process and KYC / KYD / CDD procedures
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QUALIFICATIONS AND EXPERIENCE
- Degree qualification, preferably with CFA or post-graduate degree in Finance.
- Minimum 8 years of relevant experience.
- The role requires strong motivation to drive sales growth, work independently while collaborating with team members, and to apply the right business judgment when setting priorities and direction.
- The role requires an understanding of the organisation structure and will be working closely with colleagues across the group.
- The role must also establish close working relationships with key stakeholders in locally, regionally, and globally.
- Require strong business acumen to grow group wholesale distribution business.
- Require strong investment knowledge with deep understanding of financial markets to drive sales.
- Manage time and priorities effectively to achieve business growth.
- Require strong communication skill to convey Eastspring strategy among teams and key stakeholders.
Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.