We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.
Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.
Job Summary/ Purpose:
- Play a critical role within the Operations Management team
- Be responsible for the development and retention of a team of retail staff and supervisors
- Be accountable for development of the business, achieving both sales and productivity targets within his/ her store
- Communicate clear objectives and expectations on service excellence, productivity, managerial behaviours and accountability to his/ her team
- Promote the VISION- MISSION- CORE VALUES- POLICIES of the company through concrete managerial actions
- Works in close collaboration with Area Manager, Operations Manager and with the support services team
Requirements:
- Minimum 2 years of experience in managerial roles (managing both staff and supervisors level) preferable in retail operations
- Minimum Secondary School/SPM Diploma in Retail Management or related fields of study would be an advantage
- Able to work retail hours, including but not limited to late nights, weekends and public holidays
- People orientated person
- Passionate about retail operations
- Result orientated, goal achiever with a hands on approach
- Able to work within a team of managers
- Able to communicate effectively in a multicultural environment (workforce, peers, and customers) in English
- Organised, structured, able to plan operations activities with autonomy, manage own time
- Keen sense of fashion and a passion for the fashion industry, well groomed Excellent customer service and interpersonal skills
- Effective verbal, listening and written communication skills. Able to communicate in a multi cultural environment (workforce, peers and customers)
- Mandarin speaking is an advantage to communicate with mandarin speaking customers
*We regret that only short-listed candidates will be notified.*
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